Push-to-talk is one voice at a time and one direction at a time. Some conversations are not that shape — a supervisor walking somebody through a fault, a handover, a decision that needs both people talking. Those are calls, and between your own staff they stay encrypted.
The radio stays exactly as it is. A call is a separate path, so keying the mic and taking a call are not competing for the same thing.
Unlike a telephone call, which has to leave our network for the public phone system, a call between two members of your organisation never needs to be readable by us.
Calling is a policy question in a lot of operations, and video more so. They are separate switches for that reason.
The content of a call is end-to-end encrypted. The fact that a call happened is not, and cannot be — the relay has to know who to forward frames to.
Tell us whether the conversations that matter to you are one-to-one, one-to-many, or need video — it changes what we finish next.